Terms of Service

Welcome to mellowte.com. These Terms of Service (“Terms”) govern your access to and use of our website. By using this site, you agree to be bound by these Terms and any updates we may make from time to time. We encourage you to review this page periodically, as your continued use of the site indicates your acceptance of the current version.

1. Scope of This Policy

These Terms apply solely to information and activity on mellowte.com (“Site”). By using this Site, you agree to comply with all terms and policies listed here.

We reserve the right to update or modify these Terms at any time, without prior notice. Any changes become effective immediately upon posting. Your continued use of the Site signifies your acceptance of those changes.

2. Fraud Protection

To help prevent fraud and unauthorized transactions, all orders go through a verification process. We reserve the right to:

  • Refuse any order that appears fraudulent or violates our policies.
  • Cancel accounts or block shipping to addresses suspected of being involved in fraud.

These steps are taken to protect our customers and our business.

3. Placing an Order

When you submit an order through our checkout, it is treated as an offer to purchase.

  • You’ll receive an order acknowledgment listing your selected products.
  • Order acceptance occurs when we mark your order as “Processing” and send a confirmation email.
  • A binding purchase contract is formed once your order has shipped, even if your payment is authorized earlier.

We reserve the right to reject orders for reasons including, but not limited to:

  • Inability to obtain payment authorization.
  • Failure to meet any of our eligibility criteria.

4. Product Availability and Delivery

Products listed on the Site are available for delivery within the United States only.

5. Pricing & Payment

  • All prices are listed in USD and do not include applicable taxes.
  • Prices are subject to change at any time without notice.
  • You will not be charged until your order is in the shipping process or, in the case of digital goods, until they are made available for download or access.

6. Intellectual Property & Use License

You may view, download, and print sections of the Site for personal, non-commercial use only, provided that:

  • Content is not modified or separated from accompanying text.
  • All copyright and trademark notices remain intact.

You may not reproduce, distribute, or store any part of this Site in another website or system without written permission. Violating these terms immediately terminates your permission to use the Site.

7. User Submissions

We welcome feedback and suggestions, but any comments or content submitted through the Site become the sole property of mellowte.

By submitting any content (e.g., comments, suggestions, ideas), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that content in any format or medium.

You agree not to submit anything unlawful, obscene, threatening, or that violates the rights of others. You remain solely responsible for your submissions.

8. Sales Tax Policy

We collect sales tax as required by state and local laws. The applicable tax is calculated at checkout and may vary depending on the shipping address.

Orders shipped to the following states are subject to tax: AL, AZ, AR, CA, CO, CT, DC, FL, GA, HI, ID, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI, WV.

Sales tax estimates shown during checkout may differ from the final amount due to multi-location fulfillment.

Questions?

For questions about these Terms, please contact us at:
Email: support@mellowte.com